Pilot programme now open. Public launch September 2026. Join the waiting list

SawubonaHalloMoloDumelaHello for every South African.

Your health story is scattered everywhere.
Everywhere but with you.

It's spread across every clinic, hospital and pharmacy you've ever set foot in. It answers to the building, not to you. So you retell your history from memory. A new doctor starts from a blank page. A result sits unread in a system across town. Doctors do their best with half the picture, and you carry the cost. Medi Diary changes that. One secure record that's yours for life, that follows you everywhere care happens, in your language, under your control.

Free to join the pilot · POPIA-compliant · Your data never leaves South Africa

Illustration of the Medi Diary patient portal dashboard showing an AI health score of 78, today's medication with adherence ticks, and an upcoming appointment with AI preparation ready.

Trusted by design
POPIA-compliant HPCSA-verified clinicians Data stays in South Africa Encrypted document vault Every access logged Works offline through load-shedding

Medi Diary in the press

Proudly South African

Built for life here.

Not adapted for South Africa. Made for it, for the moments that actually happen here.

Built in South Africa. Hosted in Cape Town. Made for every South African.

Load-shedding

The lights go out. Your record does not.

Built to keep working through load-shedding and patchy signal, a South African requirement, not an afterthought.

At any clinic

One record, wherever the taxi takes you.

Every GP, clinic, pharmacy and hospital you visit reads from the same story, so you never retell it from memory.

The pharmacy queue

Scripts without the paper chase.

Show the QR code from your phone at any pharmacy counter, collect your medicine and get back to your day.

Your whole family

Gran’s medicines, sorted from your phone.

Your children and your parents on one account, with reminders and vaccination schedules for the whole family.

In your language

Results that speak your language.

Lab results and visit summaries in English, Afrikaans, isiZulu, isiXhosa or Sesotho, explained in plain words.

While you sleep

Your data sleeps in Cape Town.

POPIA-compliant and encrypted on South African soil, with your Emergency SOS profile and 112 always a tap away.

That is everyday life with Medi Diary. Join the waiting list and be first in line.

Join the waiting list
Web portal & mobile app

One record. Every screen.

The full patient portal launches in your browser this September. The native app follows in Phase 3, built offline-first, so load-shedding never takes your health history with it.

Web portal Phase 1 · at launch
Mobile app Phase 3

Illustrations of the Medi Diary web patient portal showing latest vitals and a health timeline, alongside the Medi Diary mobile app showing an offline banner, vitals, quick actions, a medication reminder and an emergency SOS button.

Offline-first — works through load-shedding iOS & Android apps — Phase 3 Everything syncs automatically Emergency SOS profile — at launch
The patient portal

Healthcare that finally revolves around you.

Today your health story is scattered across files, folders and front desks. Medi Diary brings it home, to your phone, in your language, under your control.

Your record

One place for your whole health story.

Every visit, result and document, organised for you, not for the filing cabinet.

  • Lab results the moment they're released, with abnormal values flagged
  • Sick notes, referral letters and clinical records — always in your pocket
  • Visit summaries translated into English, Afrikaans, isiZulu, isiXhosa or Sesotho
  • An encrypted vault for every scan, X-ray and document
Solis AI Phase 2 — from December 2026 Proprietary technology — protected under IP law

AI that helps. Safely.

Solis AI reads your record so it can genuinely help, and it knows its place. Allergy alerts always come first, and it never pretends to be your doctor.

  • Ask anything about your health record, any time, in plain language
  • Symptom triage that tells you how urgently to seek care
  • AI-prepared questions before each consultation, so no visit is wasted
  • Hard-coded safety: allergy warnings can never be softened or hidden
Everyday care

Care that fits your life.

From booking to follow-up, for you and the people you look after.

  • Book appointments and telehealth visits without a phone queue
  • Medication reminders with adherence tracking that celebrates streaks
  • Dependants on one account — your children, your parents, your family
  • Women's health, men's health, diet and wearables — all in one companion
  • Offline-first by design — your record keeps working through load-shedding
Your data, your rules

You decide who sees what.

POPIA isn't a checkbox here. It's the architecture. Every single look at your record is logged, and you can see the log.

  • A privacy centre showing exactly who accessed what, and when
  • Share records with a PIN-protected link that expires
  • Hand a prescription to any pharmacy with a QR code
  • Emergency SOS profile paramedics can read in seconds
Coming soon

Meet Solis, right inside WhatsApp.

No app to download, no data bundle to burn. Right inside WhatsApp, consult a doctor, get quick health help, place an emergency assist request, or ask for a repeat or new script, all in a few texts, in your language. Allergy alerts always come first, and Solis never pretends to be your doctor.

Chat to Solis
Your doctor’s view

The overview your doctor opens to.

Medi Diary isn't only a patient app. From the very first pilot, GPs and specialists get a full working portal. When you share your record, this is the primary overview they open to, with safety built into the screen.

Doctor portal · live in the pilot

Illustration of the Medi Diary doctor portal showing a patient record with an anaphylactic allergy banner, an automated triage priority score with contributing factors, an AI clinical summary carrying an HPCSA decision-support disclaimer, hereditary lineage across three generations, and the latest vitals.

The consult loop

Everything a consultation produces, in one place.

Run the whole visit in Medi Diary, and every artefact lands in your patient's record the same day, without a single re-typed page.

  • Prescriptions with an interaction gate and dependant-aware allergy checks
  • Sick notes, clinical letters and referrals — digitally signed
  • Lab orders inbox with abnormal-result flagging
  • Drug monitoring for warfarin, clozapine, lithium and methotrexate
How it works

Three steps to owning your health record.

1

Join the waiting list

Tell us who you are and what matters to your health. It takes 30 seconds and costs nothing.

2

Get your pilot invite

We're onboarding patients in waves through 2026. You'll get a personal invitation with simple set-up steps.

3

Own your health story

From your first appointment, everything lands in one secure record that's yours for life, launching publicly September 2026.

For every South African

One companion. Care in your language.

5
South African languages in the portal: English, Afrikaans, isiZulu, isiXhosa, Sesotho
1 Record
that follows you to every provider, for life
100%
of record access logged on a tamper-proof ledger
1 Day
from consultation to every artefact in your record: script, sick note, referral, result

A note from our founder

Janice Naidoo, founder and CEO of Medi Diary
"I built Medi Diary because every South African deserves what the best private healthcare takes for granted: a doctor who knows your story. Your record shouldn't live in a filing cabinet you'll never see again. It should live with you, in your language, wherever care happens."

Janice Naidoo — Founder, Medi Diary · Medi Diary (Pty) Ltd

Connect on LinkedIn
The response so far

People who work in healthcare get it.

When we shared why Medi Diary exists, clinicians, health-system leaders and patients answered. A few of their words, from the public conversation on LinkedIn.

Diagnostic error is rarely a knowledge failure. Clinicians anchor early because fragmented records reward anchoring… Fix the information flow and you change the psychology of the decision, not just the logistics.
OGDr. med. Otilia Gudana MSc
Psychiatrist & psychosomatic medicine specialist
Any platform which moves us towards true proactive data sharing between systems, and which empowers patients to be centrally involved in decision making about their care, is a step in the right direction.
DNDarrel Naidoo
Director, Business Development, Optum UK
We often celebrate going digital, but if systems can’t talk to each other, we’ve just replaced paper with prettier silos. Giving patients ownership of their records feels like one of those simple ideas that’s been overdue for a long time.
PAPrecious Awoyemi
Builds growth systems for healthcare brands
Having worked in different medical sectors and as a patient, I think this will be a game-changer!
AEAnnisa Essack
Radio presenter and producer, Radio Islam

From 48 comments and 98 reactions on our public launch post. Read the whole conversation on LinkedIn

The pilot

Be part of it from the beginning.

We launch to the public in September 2026. Waiting-list members get pilot invitations first, and help shape the product every South African will use.

Join the waiting list See everything patients get
Partner programme

Grow with Medi Diary.

Join our sales partner network ahead of the September launch. Earn on every practice you bring on board, with a full enablement kit and a live demo environment.

Become a partner